Caritas' Response to COVID-19
Updates and Resources
News From Caritas
At Caritas, we value our residents, employees, and communities, and want to do whatever we can to provide a safe environment for all. To minimize the risk of exposure of COVID-19, we are going to implement the following effective Thursday, March 19, 2020:
At our properties:
Our management offices will be closed for walk-in visitors. Our management staff and maintenance associates will remain onsite and available to assist you via phone or email during regular business hours.
Our clubhouses, gyms, and the pool/spa areas will be closed temporarily. However, laundry facilities will remain open and be cleaned several times throughout the day.
All events, activities and meetings normally held in the clubhouse are cancelled until further notice.
Our office is available to respond to emergency maintenance requests (no electricity, no water, gas leak, sewer backup, fire, flood or any life safety concerns) and will address them as quickly as possible.
All non-essential and non-emergency maintenance requests will be taken; however, they will not be completed until the period of social distancing ends per the direction of government officials.
Our management will do its best to provide the utmost in customer service during this difficult time, and respond as quickly and efficiently as possible.
At our corporate office:
All staff will remain available by phone (949-727-0568) and by email (email@example.com) and, if necessary, we can conduct meetings virtually or over the phone.
If a need arises for an in-person meeting, please call or email to schedule an appointment.
Thank you for your understanding and patience. We will provide you with an update when circumstances change. If you would like more information on COVID-19 or available community resources, please see below.
Information on COVID-19
Fresno County: website; local helpline: 2-1-1
Lake County: website; local helpline: 2-1-1
Los Angeles County: website; local helpline: 2-1-1
Orange County: website; local helpline: 2-1-1 or
(714) 628-7085, health referral line: (800) 564-8448 (7 days/week, 8am-5pm)
Placer County: website; (530) 886-5310
Riverside County: website; local helpline: 2-1-1
San Bernardino County: website; local helpline: 2-1-1 or (909) 387-3911 (M-Sun, 9am-5pm)
San Diego County: website; local helpline: 2-1-1
San Luis Obispo County: website; (805) 543-2444 (7 days/week, 8am-5pm)
Solano County: website; (707) 784-8988 (M-F 7am-6pm)
Sonoma County: website; local helpline: 2-1-1
2-1-1: website; phone: dial 2-1-1.
This is a local 24-hour helpline that connects you to health, human, and other social services like supplemental food programs, utilities assistance, and other community-specific resources. Calls to this line are free, confidential, and accessible in several languages.
CalWin is a state benefit program where you can apply for CalFresh (food assistance), Medi-Cal (health insurance), CalWORKs (job assistance), and general relief. Apply online and your county’s social services office will contact you.
California Association of Food Banks: website; phone: (510) 272-4435
California Association of Food Banks (CAFB) is a membership organization of 41 food banks from throughout the state. To find your local food bank, click here. If you are in immediate need of food assistance, please call 2-1-1.
State of California Employment Development Department (EDD): website; phone: (800) 480-3287 for Disability Insurance; (877) 238-4373 for Paid Family Leave, from Monday-Friday, 8am-5pm.
The EDD provides a variety of support services to people who have lost their jobs or have had their hours reduced due to the impacts of COVID-19 in California.
Disaster Distress Line: 1 (800) 985-5990 or text TalkWithUs to 66746
This is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories.
Teen Line: (310) 855-HOPE or (800) TLC-TEEN from 6pm-10pm PST or text "TEEN" to 839863 between 6pm-9pm PST
This helpline is a teen-to-teen hotline to connect with other teens and connect to community outreach services.
The Peer-Run Warm Line: (855) 845-7415
This is a non-emergency resource for anyone in California seeking emotional support. We provide assistance via phone and webchat on a nondiscriminatory basis to anyone in need.
Hilton Workforce Resource Center: To see job opportunities, click here.
This is a direct link to hundreds of thousands of temporary, seasonal, part-time and full time job opportunities across the United States
U.S. Small Business Administration: website
US SBA provides relief, loan, and preparedness resources for business owners during COVID-19. Programs include Paycheck Protection Program, Economic Injury Disaster Loans and Loan Advance, SBA Debt Relief, and SBA Express Bridge Loans.